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Receiving Your Quote
Upon sighting your quote, please notify us to confirm acceptance of this quote and the following terms and conditions.
Quote valid for 14 days. Event Hire will take reasonable steps to notify the client of any price changes, however final invoice charges are subject to change without notice.
Upon Quote Confirmation
For hires over $200 we will invoice 20% of the total cost with the remainder due 7 days before the hire date.
Hires booked within a 7 day period are expected to be paid immediately to confirm booking.
Hires to the value of under $200 are expected to be paid immediately to confirm booking.
Please note that bookings are not confirmed until payment has been received.
Return of Items
Items should be returned clean, dry and folded/rolled in the same way they were collected in (excluding linen, glassware, cutlery and crockery). Any items returned dirty or wet will be charged a cleaning fee equivalent to the labour required to clean or dry the items. Any castles that require re-rolling will incur a $20 labour charge for re-rolling.
Event/Hire Cancellation
Cancellation must be notified to Event Hire in writing, prior to the event/hire.
In the case of postponement, the deposit amount (minus any costs incurred for planning, administration, cleaning, loading or setting up the event) will be held until the postponement date as store credit, at the discretion of Event Hire’s availability.
In the case of full payment being made, the full amount (minus any costs incurred for planning, administration, cleaning, loading or setting up the event), will be held until the postponement date as store credit, at the discretion of Event Hire’s availability.
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If payment has not been made, full payment is still required for cancelled event/hire. Event Hire may hold an amount as store credit, minus minus any costs incurred for planning, administration, cleaning, loading or setting up the event.
Event Hire reserves the right to pass on costs incurred by Third Party companies to Clients in the instance of Cancellation or Postponement. i.e when Event Hire Subhires from other Hire companies to fulfil the order
Any refunds for cancelled events are at the discretion of Event Hire, and Event Hire reserves the right to charge reasonable costs incurred for planning, administration, cleaning, loading or setting up for the Hire/Event.
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Once a quote has been invoiced, changes to the invoice are at the discretion of Event Hire. Within 7 days of the Hire/Event period, the invoice must be paid in full, additions to the invoice can still be made.
Health and Safety
During the use of the hire item(s) it is the Hirer’s responsibility to review all SOP or similar documentation available on our website, and to manage the Health and Safety of participants and equipment involved in the use of the hire.
Hire items should always be monitored by a sound and physically competent adult.
Marquees over 100m2 must obtain the relevant council permit before being erected. This is the responsibility of the Hirer however Event Hire can obtain this permit on your behalf if requested in writing.
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Residential Bouncy Castle Wet Weather Cancellation
Any bouncy castle cancellations 24 hours or earlier prior to your booking start time will be given a 100% refund (bouncy castle hire only).
Any bouncy castle cancellations between 12 hours and 24 hours prior to your booking start time will be given a 100% store credit for your next hire (bouncy castle hires only).
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Any bouncy castle cancellations less than 12 hours prior to your booking start time will be eligible for a 50%
store credit for your next hire (bouncy castle hires only). The remaining 50% will be held by Event Hire to cover any costs incurred for planning, administration, cleaning or loading.
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Collections and Returns
Where a client is collecting or returning items, Event Hire reserves the right to charge a late surcharge of $10 per 15 minutes outside the agreed collection or return time.
Any changes to the collection or return time must be advised to Event Hire at least 24 hours prior, and will only be confirmed if changes are agreed upon by Event Hire.
A client can extend their hire period for a fixed rate, depending on availability. The client must advise Event Hire 24 hours before hire return time and any changes must be agreed by Event Hire.
Specific Hire Item information
Tables and chairs must be returned wiped down.
Glassware must be rinsed and placed upright in the boxes provided.
Linen/table cloths must be returned dry. Any linen stored wet will become mouldy and incur extra costs.
Bouncy Castles must be returned dry and rolled. Please sweep out any rubbish, leaves, grass etc before returning the castle and avoid face paint or other stains.
Fruzo Slushy Machine - Following your slushy machine use, please use warm soapy water to wash away pulps and sugar. Dry before returning.
Drapes, wall silks, marquee walls must be returned dry. Avoid getting these dirty. Please advise Event Hire of any stains.
Patio heater gas bottles can be returned empty. Event Hire will refill.
Additional Charges
Extra fees will incur if hire item(s) require a generator, or where Hire items are being set up on a surface requiring concrete weights or sandbags.
Travel fees apply outside of the Christchurch and Timaru areas, or if items are required to be transported to Timaru, Christchurch and beyond.
Items should be returned clean, dry and folded/rolled in the same way they were collected in (excluding linen, glassware, cutlery and crockery). Any items returned dirty or wet will be charged a cleaning fee equivalent to the labour required to clean or dry the items. Any castles that require re-rolling will incur a $20 labour charge for re-rolling.
Damages
Any damages made to Event Hire products and hire items will incur repair or replacement fees with external fees such as (but not limited to) travel, administration, labour hours and insurance excess costs included.
Please inform us of damages, dirty equipment or expired goods ASAP.
Invoice
The remaining balance is due, and must have cleared in full 7 days prior to hire date.
Late payments will incur fees and “payment not received” be forwarded to debt collecting agencies.
Any debt collection, legal or other costs incurred in the collection of outstanding amounts will be payable by you, the debtor. Any variation to these terms will be at the discretion of Inflatablez Limited.
Our Details
Inflatablez Limited trading as Event Hire
Please make Direct Credit payments to Inflatablez Ltd.
Bank Account: ANZ 06-0807-0946673-00 (Please include invoice number as reference).